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Help > Forgotten IDs

Forgotten identifier or password

There are three ways to retrieve your identifiers.

1/ If you have marked an external e-mail address to your account, enter it below to receive your identifier and your password by e-mail.
You can also retrieve your identifiers in your e-nautia mailbox.

2/ If you have associated a mobile number to your account, you can retrieve your identifier and your password by SMS. Enter your mobile number below.

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3/ If you have associated a postal address to your account, you can receive your identifier and your password by postal mail. Enter your identifier below.

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